A complete technical service for your Coda solution

A complete technical service for your Coda solution

For some years now we have successfully provided customers with a comprehensive technical support service called, the Coda Managed Service. The Coda Managed Service allows customers to deploy Coda solutions on their own hardware, typically at their head office location, without the need to provide the specialist technical skills necessary to support the underlying server infrastructure. This ensures that the customer retains full control over their business information application, both the hardware and software.

Just as a business needs to remain agile in order to meet the increasing demands of dynamic businesses, the adoption of proven new technologies must also be exploited. The current Coda Managed Service is delivered using highly resilient Server technologies, high performance Relational Database Management Systems, as well as a secure automated offsite Internet based backup solution. From a technical perspective, the Coda Managed Service provides customers with a complete package of hardware, software and services, delivered by us using products from the market leaders in hardware and software; HP, Microsoft, Cisco, McAfee and InTechnology. The Coda Managed Service solution has been specifically designed to be highly resilient, catering for the necessary levels of Business Continuity.

Delivering a Quality Service

Coda Managed Service customers are cared for by a team of highly skilled professionals who, as well as being technology specialists, have many years of experience of supporting Coda solutions. An integral part of the service is the proactive monitoring and management of the Coda application server infrastructure. This provides our Coda Managed Service customers with comprehensive Technical and Application support, ‘under the same roof’. The Coda Managed Service includes regular telephone reviews as well as on site visits, to ensure that we continue to provide a quality service to all our customers.