Keeping your Agresso Education solution running smoothly

There are several ways to get help from our Agresso Education Support team: -

Secure Support website

Available 24 hours a day, 7 days a week our web-based Service Desk system enables you to log new calls, track progress, and add additional information - www.unit4software.co.uk/education-support.

Contact us

Seek updates on progress by simply calling 01275 377210.
Chase tickets or update contact lists by emailing support.education.uk@unit4.com.
Escalate tickets by emailing uksupportescalation@unit4.com.

Services

We also have two key service offerings - Application Support Service and Technical Support Service - to help you achieve the levels of performance and continuity your business requires. We pride ourselves on delivering friendly, professional, effective assistance via our UK-based support centres to enable customers to gain the maximum benefits from the your Education solution.

Continuous software improvements

As an Application Support customer, you will also receive free access to all the continuous improvements we make to our Education solutions, such as new functionality releases and patch updates. Visit www.unit4software.co.uk/education-support for more information.

Technical services

In addition to the Application Support Service, we can offer a series of additional Technical Support Services, complementing or replacing your own in-house ICT function – either on a short-term or ongoing basis.